Totally! I'm obsessed with telling our team about customer problems, our support folks are obsessed with helping them, and our Head of UX is obsessed with fixin

Totally! I'm obsessed with telling our team about customer problems, our support folks are obsessed with helping them, and our Head of UX is obsessed with fixing the actual problems. It's a good set of checks and balances. Thanks for the kind words and for being a customer! :)