It appears the award was determined by an arbitrator, and the appeal determined by judges, so I'm not sure it's at all similar to the McDonald's case. It sound

It appears the award was determined by an arbitrator, and the appeal determined by judges, so I'm not sure it's at all similar to the McDonald's case. It sounds like another example of big corporations forcing arbitration on customers and then pulling out all the stops to weasel out when they don't like a verdict.