OMG you guys are missing the point. THe article is not talking about what is a good SLA level. Its that SRE "could be so much more" My point is no it cannot.

OMG you guys are missing the point. THe article is not talking about what is a good SLA level. Its that SRE "could be so much more" My point is no it cannot. SRE is now a commodity, the expectation is that the system is up pretty much always. Even two nine is only an hour or so a year downtime. Jeeze