> your manager cared about how you all were doing, and wanted a way to observe trends in how you were doing in order to help you. I often find kpi is implement

> your manager cared about how you all were doing, and wanted a way to observe trends in how you were doing in order to help you. I often find kpi is implemented with the messaging that it is to help managers understand the staff but once implemented this messaging is quickly replaced with the manager bitching that his staff have not met their happiness quota.