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I believe software licenser is right and you (the user) is wrong: 1. Licenser is typically not obliged to _support_ the software for eternity. It may require a
by deepsun 4y ago
I believe software licenser is right and you (the user) is wrong:
1. Licenser is typically not obliged to _support_ the software for eternity. It may require a lot of work to support the old software versions (security patches / new OS compatibility updates). All the software requirements should have been covered in its requirements section. They clearly sold you the right to use the software forever, but if you want to get updates or support -- that's what support contracts are for.
2. Also, the software distributors are not obliged to _distribute_ the old software versions.
Let's make analogy with bicycle manufacturers -- they don't distribute or support an old bike models, even though you have a "lifetime license" to _use_ the bike.
PS: Personal story: I've dealt with a good amount of software and support licenses from the seller side, and savvy buyers know to add a provision in our Agreement that if we agree on a longer-term contract, we (seller) cannot rename the product in order to push price increases. But our case is different than yours -- we specifically sell the updates and support, not just the right to use.
- II2II 4y agoOn the otherhand, that bike won't disappear in a puff of smoke. Break, sure. In that case, you can replace the broken components. In most cases you can buy the parts from any shop, but there is also the possibility even of buying a parts bike to scavenge components if you cannot find parts. Yes, software is fundamentally different. On the other hand, selling perpetual licenses for software that cannot be used perpetually (e.g. because it requires activation servers) should be considered misleading advertising.
- deepsun 4y agoWell, activation servers would definitely be a breach of the sale agreement. But it's nowhere in OP post.
- sixhobbits 4y agoI mean there is the law which gets complicated and then there is "how things are usually done". In my experience creators usually try to show some kind of 'good faith' when it comes to this -- grandfathering in old plans, or offering a discount on whatever new pricing model they have. This case is just so blatant though. I don't need support, I can find the right files etc, but if you're gonna kill the old version, allow the license key to be used on a new machine..
- deepsun 4y agoYou should be able to install old "Mumu" and use the old license key. If you want a new version, well, maybe there is something new in it that's really worth 5x, we don't know. If the old "Mumu" doesn't work on new machine, and that new machine is listed in its requirements, then it's a breach of the sale agreement from their side. But if it's not, well, sorry, but there's no breach.
- sixhobbits 4y agoYes old mumu works fine on new machine. Dev just made it hard to move by not allowing license transfer. I agree with your first sentence.