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That's not what our numbers are telling us. Yes, some folks will never read. But there are plenty of folks who just don't want to go digging through a big ol' F
by evanhamilton 15y ago
That's not what our numbers are telling us. Yes, some folks will never read. But there are plenty of folks who just don't want to go digging through a big ol' FAQ. That's why pulling up matching articles while they type has been so effective for us.
-Evan Hamilton
Community Manager, UserVoice