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> How do you cope when you are onboarding people? Coming from an org which is de facto remote and also growing rapidly, one thing that helps is comprehensive,
by xkcd-sucks 4y ago
> How do you cope when you are onboarding people?
Coming from an org which is de facto remote and also growing rapidly, one thing that helps is comprehensive, accurate written documentation. It's available immediately as needed and from any location, good for remote, but also it prevents critical information from staying implicit/siloed and cuts down on interruptions/time burden on key technical people. This is useful beyond remote work re: bus factor, productivity impact of being interrupted to answer the same common question to a different person, etc.
Typically technical onboarding involves working through the relevant docs until hitting questions/gaps, then meeting with the person who knows the things and editing the doc as part of that meeting