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> secret TOS violation This is unfortunately a legal issue and no company big enough to have good lawyers will ever want to tell a customer why they're being b
by danpalmer 4y ago
> secret TOS violation
This is unfortunately a legal issue and no company big enough to have good lawyers will ever want to tell a customer why they're being banned as it exposes them to too much legal risk.
If there's a solution to this, it's probably to give companies some sort of protection from legal action resulting from incorrect application of their TOS. That's far from ideal itself, but it would at least remove some of the downside to honesty from companies on this sort of issue.
I can't blame Dropbox (or any other company who does this) given the potential downsides they face.