4 ms·
Isn't it pointless to discuss this without knowing more about the communications that happened?
by kixiQu 4y ago
Isn't it pointless to discuss this without knowing more about the communications that happened?
- riffraff 4y agohey, this is the internet, a headline is enough to get your pitchforks out and battle your favorite strawman.
- barnabee 4y agoNot really. It’s unacceptable for Dropbox to know/inspect what content you’re storing, scan it for anything without you actively requesting they do so, and certainly to delete it. This behaviour and any terms of service that allow it should be illegal. The fact that it goes on constantly is a scandal.
- smaryjerry 4y agoI kind of get both sides. They shouldn’t scan personal files at all but then again Dropbox files are also shareable and is kind of like YouTube in that way. So if in this case a guy has copyrighted content, which they own the copyright for, and are sharing copies of copyrighted content, how can an algorithm know it’s not some random person. It’s much more likely not to be the copyright owner than to be it. What’s the worst part imo is that there’s no recourse, no appeal process, no one to talk to for the mistake - except it seems via twitter.
- sleepybrett 4y agoat worst they should scan files that are shared then.
- tofuahdude 4y agoWhy shouldn't they be able to know/inspect/scan the content that they are physically storing? I'm genuinely curious the logic. From my perspective, they're a company providing a service and can determine the terms upon which they'll provide it. You don't have to use them if you don't like it.
- barnabee 4y agoRight to privacy. Companies have never had carte blanche to create any terms they like. Many types of contractual agreement are illegal or unenforceable. Your landlord can’t just turn up and start rifling through your stuff, and the owner of your rented disk space shouldn’t be allowed to do the digital equivalent.
- exodust 4y agoI quite like the landlord analogy. Landlords need to give notice before any termination action. Even if reasons are not given for termination, the tenant is warned and given time to prepare. Another analogy might be a long term storage locker. You, the customer, place your belongings in the locker, and return a month later to find it empty. All your stuff was destroyed by the storage facility, because they found pirated movies among your belongings!
- cardiffspaceman 4y agoThat won't keep your landlord from rifling your stuff if they think your legal foo is weaker than theirs, nor from claiming that they had the right to do it.
- slightwinder 4y agoThat depends on whether you share the content. In this case, there might be legal requirements for checking on the shared content, so dropbox can't avoid it. But they might do something about how they handle this. Especially if it's an likely older account. Dropbox has many creators as customers. They should have more experience to handle this gracefully.
- kixiQu 4y agoHow do you know that this had anything to do with inspection or scanning?
- sushid 4y agoThere are clearly situations where it's deemed acceptable. Dropbox cooperates with law enforcement to remove illegal images of minors, for instance.
- Jordrok 4y agoThat's part of the problem itself. In most cases there ARE no communications about why an account was terminated, and it's impossible to get any unless you have enough influence to cause a messy public incident on Twitter.
- temp8964 4y agoI doubt you can communicate to their customer service bots.
- addandsubtract 4y agoAnd now the tweet has been deleted, without any updates (to my knowledge). Would be nice to find out what exactly happened.