Seems a bit ranty and hand-wavey. Example: > Reason 3 for why platforms hurt the business: everything is a nail if you only have a hammer. > Have a question?

Seems a bit ranty and hand-wavey. Example: > Reason 3 for why platforms hurt the business: everything is a nail if you only have a hammer. > Have a question? Submit a ticket, platform team will get back to you in 3 business days. And their answer will basically be "huh, weird. We will investigate for 2 days, send a ticket to AWS to ask them WTF and play Chinese whispers/Telephone game". > The platform team is a blocker Does anyone take this seriously?