What you call friction is usually a symptom of process. BigCos use process to protect themselves from stress and failure. When things go wrong at BigCo, it ofte

What you call friction is usually a symptom of process. BigCos use process to protect themselves from stress and failure. When things go wrong at BigCo, it often hits the news and can affect the livelihoods of a large number of people and cost millions. Process is designed to stop that happening. In contrast, few people notice if SmallCo's website is down for a while or a bill isn't paid. Having worked at both Big and SmallCo, the stress/salary rate is usually much lower in BigCo thanks to that process, so, assuming you want to carry on working there, embrace the process and understand that (most of) it is your friend.