Not disagreeing but you can't just give up and coast along either. Don't get me wrong, I've been doing it for a couple of years and getting ready to quit my job

Not disagreeing but you can't just give up and coast along either. Don't get me wrong, I've been doing it for a couple of years and getting ready to quit my job because of it. It gets frustrating and a tool that's not used frequently loses its edge. I'd say do a couple of things - a) Provide constructive recommendations on the specific friction points. Sometimes, especially coming from a small company background, you fail to realize the need for a process or review. It doesn't mean it can't be improved but resist the immediate urge to hate it. b) Plan ahead. Once you get familiar with how the processes work, set aside time to raise request before you actually need the resource. I was terrible at this and it came to bite me many times. Anticipate and plan ahead.