Is the "CI break-fix" the term you wanted to use? It has only a handful of hits on the Internet, and your post is the first one. It doesn't seem to be related t

Is the "CI break-fix" the term you wanted to use? It has only a handful of hits on the Internet, and your post is the first one. It doesn't seem to be related the contractual https://en.wikipedia.org/wiki/Break/fix https://en.wikipedia.org/wiki/Break/fix But I don't have any term ready for the very familiar category of problems you've described, well maybe except CI business-as-usual :)