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Hi Dan –– this is definitely not true. Enphase offers long-dated warranties of up to 25 years on its systems and equipment. This comes as the dividend of seriou
by malchow 4y ago
Hi Dan –– this is definitely not true. Enphase offers long-dated warranties of up to 25 years on its systems and equipment. This comes as the dividend of serious work on hardware and software quality.[1]
Opening an app certainly isn't necessary to maintain the warranty.
Someone from the company will reach out to you to clarify/remediate/collect more information.
[1] https://enphase.com/installers/resources/warranty https://enphase.com/installers/resources/warranty
- teachrdan 4y agoPerhaps I misunderstood this email from my installer, but it says: "Please remember that in order to be compliant with your solar warranty or any guarantees, you must check up your system's monitoring at least once every 30 days and immediately let us know if you have any issues." This was from Your Energy Solutions here in the SF bay area. Are they misrepresenting your warranty conditions?