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Probably there are as many emotional reactions to some given aspect of software as there are people. How do you optimize for every individual?
by goatcode 4y ago
Probably there are as many emotional reactions to some given aspect of software as there are people. How do you optimize for every individual?
- rco8786 4y agoYou take cues from our friends in the marketing department. You don’t optimize for everyone. You niche down to the exact group of people you want to optimize for, find their commonalities, and optimize for those.
- gorjusborg 4y agoMy 'angle' on this is about emotion of people working on the software project. If what you are building feels wrong, it probably is. Sure, some clever market-speak might be able to neutralize that emotion by showing a more flattering angle, but the initial reaction is usually the correct one; your conscious mind just hasn't caught up yet. If companies and individuals followed their intuition rather than being a slave to a paycheck, we'd likely not have the many of the dark patterns and creep-tech we have now. People ultimately choose to implement their own dystopia, a few individuals cannot do it all with their own hands. People should listen to their conscience and vote with their feet. However, it isn't solely the responsibility of the individuals involved to put the brakes on bad, unethical software. It is also up to governments to ensure that people feel safe to challenge their employer. It is also up to companies to foster a culture of doing right, then profiting, rather than profit at any cost. I'll go ahead and give the U.S. government and corporations an F grade on that right now.
- davidthewatson 4y agoPersonas? https://www.nngroup.com/topic/personas/ https://www.nngroup.com/topic/personas/