Same can be said for most organizations. Google's privileged hyper-enlightened culture of organizational "niceness" rests on the bedrock of millions of man-hour

Same can be said for most organizations. Google's privileged hyper-enlightened culture of organizational "niceness" rests on the bedrock of millions of man-hours of near perfect, rigorously vetted engineering. I think the main cause of this is that humans tend to become very wrong and misguided without accurate feedback. An engineer who is wrong is proven wrong immediately; their code fails, doesn't pass tests, breaks, etc. A people-person design-minded product-guru takes years to be proven wrong, and even then their tactical obfuscation of reality can morph who ends up being blamed.