I think I'm lucky then. My 'traditional' bank is paperless, has a good app and website, and I can do everything over the phone with relative ease if I need to.

I think I'm lucky then. My 'traditional' bank is paperless, has a good app and website, and I can do everything over the phone with relative ease if I need to. It's all a bit clunkier than one of the app-native banks (which is why I half-switched to the app bank) but that's the software snob in me more than missing functionality.