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Yes, it says so on the page zamalek helpfully linked. But it doesn't say so on the page you get to if you select "Pricing" from github's homepage. Nor, as far

Yes, it says so on the page zamalek helpfully linked. But it doesn't say so on the page you get to if you select "Pricing" from github's homepage. Nor, as far as I can tell, does it say so on any page linked to from that page.

basisword 4y ago
Why would they need to list things that _aren't_ included? Where would that list stop?
- mjw1007 4y ago
  Generally, it would list the things that aren't included in that tier but are in higher tiers. Like they do for most of their features.
  - basisword 4y ago
    That makes sense.
treis 4y ago
On the pricing page I see that Enterprise includes: Standard Support - GitHub Support can help you troubleshoot issues you run into while using GitHub. Get support via the web. Premium support is listed as "available" (so not included): With Premium, get a 30-minute SLA and 24/7 web and phone support. With Premium Plus, get everything in Premium plus your own Support Account Manager and more.
- mjw1007 4y ago
  Right, from which you can infer that you don't get a 30-minute SLA. But not that you get no SLA at all.
  - treis 4y ago
    A SLA is a promise to do something in a specific amount of time. If you don't have that promise you don't have an SLA.
- Beldin 4y ago
  > With Premium Plus, get everything in Premium plus [...] Off topic, pedantic, but still... That is horrible writing. And that's not even going into the "and more".