Thanks for sharing. We can't reply to email questions from gmail users asking for an update on our shipping progress, so in this case, the customer is emailing

Thanks for sharing. We can't reply to email questions from gmail users asking for an update on our shipping progress, so in this case, the customer is emailing us and we're not able to reply. We've since reverted to calling the customer to respond. Left a voicemail to one this morning and got a text back: "Don't worry take your time".