Knew I recognized some of this writing before. This book is quoted in an annual letter[0] from Zack Kanter which is also worth a read: > Eliminating toil allow

Knew I recognized some of this writing before. This book is quoted in an annual letter[0] from Zack Kanter which is also worth a read: > Eliminating toil allows people to focus on the inherent complexity of the difficult, interesting problems at hand, rather than the incidental complexity caused by choices made along the way. > Toil can be eliminated...by drawing the system boundary a bit differently. When we use an external service instead of an external library, we’re moving the code outside of our system – thereby outsourcing the entropy-fighting toil to some third party. Not our entropy, not our problem [0] https://www.stedi.com/blog/excerpts-from-the-annual-letter https://www.stedi.com/blog/excerpts-from-the-annual-letter