My previous company SLA was for 99.999% uptime which was built on top of a service with 99.9% uptime without anything additional in between. SLAs in most cases

My previous company SLA was for 99.999% uptime which was built on top of a service with 99.9% uptime without anything additional in between. SLAs in most cases are bullshit and if anything really bad happens (Atlassian) they are just prepared to pay out class lawsuit.