Greybeard sysadmin turned SRE-mask ops dude here, and this is correct. I've seen inside literally hundreds of orgs in my career, and almost always the real disc

Greybeard sysadmin turned SRE-mask ops dude here, and this is correct. I've seen inside literally hundreds of orgs in my career, and almost always the real disconnect exists at the c-suite and board level. For a long time I blamed them for this dysfunction, but it tooks some years and maturity to start thinking more about how I can speak their language to reach their lofty, double-scheduled minds. Its a failure on both ends. This is where a good CTO/CIO with actual leadership qualities will make or break an org, as they should usually be the SRE-esque visionaries, leaders, defenders. When that doesnt happen, and lets face it, it doesnt happen very often, you get cycles of "try this other ops/admin/swe/sre structure and management method" until it falls apart and new management tries something else or they start rolling heads right under the CTO/CIO until it becomes an 1000 and 1 nights. One of the biggest warning signs of this is when tech competent middle managers (worth their weight in gold) start jumping ship enmasse.