I remember a law firm I worked for where a few people (secretaries and paralogals) were using AIM for workplace IM. I'm not sure what else was commercially avai

I remember a law firm I worked for where a few people (secretaries and paralogals) were using AIM for workplace IM. I'm not sure what else was commercially available the time (sometime between 1996 and 2006), but it was AIM was a handy thing, just as Skype/Zoom/Mattermost (and others my employer doesn't use yet) are today.