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I’m not saying anyone would do that intentionally. But I think it’s well established that most people’s reaction to modals is to close them and get back to what
by kgermino 4y ago
I’m not saying anyone would do that intentionally. But I think it’s well established that most people’s reaction to modals is to close them and get back to what they are doing rather than read and consider them.
After that, iOS users are sometimes prompted to enter their passcode on an unlocked device for things like updates. A user who doesn’t understand their phone (very common) or is distracted and has something they’re trying to do (basically everyone) could easily say “whatever, yes, trust this charger” then “ugh again!? Here’s my passcode” without even thinking about it.
Of the 9 family members I’m thinking of who use iPhones: 3 know enough not to do that, 4 know that “Don’t Trust” is probably the right answer but could be caught if they weren’t thinking about it, 2 would have no idea and it’s 50/50 which button they hit.
The passcode would never stop either of the last 2.
- grishka 4y ago> But I think it’s well established that most people’s reaction to modals is to close them and get back to what they are doing rather than read and consider them. And this is why I consider modals "out of nowhere" to be the worst UX sin out there. And iOS is chock-full of these things. Low battery? In-your-face alert. System update? In-your-face alert, and then sneaky "enter passcode to install overnight" crap. Something about your Apple ID that you couldn't care less about? In-your-face alert. Plugged something in? In-your-face alert. No SIM card? In-your-face alert. An app failed to download? In-your-face alert. It would've been much better if it was a notification. You'd only look for it if you know it should be there, for example when your computer doesn't see your phone.