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Gig Car Share used to do this. I patiently responded to each incident with a support request politely asking them to stop the abuse. After a few months of 1:1 m
by aendruk 4y ago
Gig Car Share used to do this. I patiently responded to each incident with a support request politely asking them to stop the abuse. After a few months of 1:1 mapping from spam incident to customer support issue it eventually stopped.
- eastbound 4y agoI do the same on the Nespresso site with the “Hey, I’m clippy, do you need help with your order?” covering the “Order” button. I systematically click on it and ask them to order by order. Then they explain how to close the chat, and I click on the next page, the chat opens, I ask them again to go away because I can’t focus while the icon is bouncing in my page. They don’t answer me anymore. As in: A corporate employee leaves a chat aside because it’s too annoying.
- KennyBlanken 4y agoNone of those chat agents connect to a real human until the AI has figured out that you have a need to talk to a human. You're not accomplishing much, if anything.
- aendruk 4y agoMaybe so for the above example, but I too make a point of replying to “Can I help you with anything?” popups with an active “No” and am often connected with what passes for a real human.