I don't understand your point...Nothing stops you from returning via mail, for free, just like Amazon...? Walmart has the flexibility of both. If I have an ex

I don't understand your point...Nothing stops you from returning via mail, for free, just like Amazon...? Walmart has the flexibility of both. If I have an expensive item I'd rather have the piece of mind that it won't get lost in the mail or in Amazon's warehouse, or like the case of my Apple watch...they've received it but haven't refunded it a week later. Walmart customer service is open in the early mornings and evenings - more flexible hours than a UPS store or the likes and that's when I'd go where there's less people.