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Americans expect instant service. You either accomplish that by staffing accordingly or scheduling an appointment online or over the phone so when you come in y
by orangepurple 4y ago
Americans expect instant service. You either accomplish that by staffing accordingly or scheduling an appointment online or over the phone so when you come in you never wait. When I visited Japan waiting in lines seemed to be a hobby or a sport.
- quartesixte 4y agoNeither. Queuing in Japan is as natural as breathing.
- jjeaff 4y agoI saw a tv show or maybe a YouTube video where they created a line in public and waited to see if people would just get in line, not knowing what it was for. I think it did work. Can't remember what country it was. UK or could have been Japan.