We did communicate our desire to exclude names from mailers; you can see an example from last month at https://twitter.com/TravelTechGuy/status/1513965348177219

We did communicate our desire to exclude names from mailers; you can see an example from last month at https://twitter.com/TravelTechGuy/status/1513965348177219588 https://twitter.com/TravelTechGuy/status/1513965348177219588. Because we wish not to be exposed to any user data, our QA process ends prior to the stage where names would be printed. Once we learned names had been printed on a recent batch (a deviation from previous batches), we took prompt action to "halt and catch fire," so to speak.