A couple of things this makes me think of: No plan survives contact with the enemy. It's a military saying but I think it applies equally to business. I think

A couple of things this makes me think of: No plan survives contact with the enemy. It's a military saying but I think it applies equally to business. I think that's the whole point of rubrics about how much you need to talk to customers. When seconds count, the police are minutes away. Said by pro gun people. I'm of mixed feelings about that but I still like the saying very much to encapsulate an idea about making hard decisions in critical situations when time is of the essence. It's similar to the military saying Sometimes, a 90 percent solution now is better than a 100 percent solution later.