4 ms·
This has happened to me as well. Amazon's "customer focus" is a misnomer, because the resellers are more important customers than the buyers are.
by taurath 4y ago
This has happened to me as well.
Amazon's "customer focus" is a misnomer, because the resellers are more important customers than the buyers are.
- wmeredith 4y agoI feel like I stopped being the customer and started being the product (at least partially) once Amazon started advertising shit to me when I searched for products. No, I’m not interested in $10 Ali Baba bullshit when I search for a $300 Casio G-Shock. I used to spend about 60% of my disposable income at Amazon. That’s dwindled to maybe 1-2% over the last 5 years. I do most of my shopping at Costco or Target now. Amazon is a last resort only. Their customer experience sucks. It reminds me of what happened to eBay and Etsy. I’ll be cancelling my 10-year Prime membership at the end of this year, because I don’t use it anymore.