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Brave used an official USPS mass market program to distribute mailers. The USPS allows these mailers to be mailed to every address (by route) in a zip code. Th
by Amezarak 4y ago
Brave used an official USPS mass market program to distribute mailers.
The USPS allows these mailers to be mailed to every address (by route) in a zip code. The USPS also allows you to filter by such things as "age, household size, and income" (again the route is the granular level), but there's no indication Brave used this filtering.
To use the program, you have to print your own mailers. Naturally, the mailers have to be addressed, or they cannot be mailed. The vendor Brave used to print the mailers included the resident's name, which is typical but not mandatory.
Some people saw this and got freaked out, thinking that Brave was tracking them or had bought their data, the implicit thought being it was from some company dedicated to that. Instead, the USPS just used the USPS EDDM program that anyone can use. Brave apologized, destroyed the unsent mailers, and reprinted new ones without names.
Basically, it looked bad to some people, but it's not clear to me that Brave did anything bad except from a publicity perspective. Most people regularly get such mailers through the same program. (Someone else says in this thread that they don't get them, but they also mention having a PO Box, which is a filter in the EDDM tool most people are going to use.)
The EDDM program website is here, and it walks you through the process:
https://www.usps.com/business/every-door-direct-mail.htm https://www.usps.com/business/every-door-direct-mail.htm
You choose a vendor to print your mailers:
https://printerdirectory.usps.com/listing/#/ https://printerdirectory.usps.com/listing/#/
Likely Brave did not communicate to their printer vendor the necessity of not printing names. But the vendor has them anyway. It's possible through the EDDM program to see your physical mail pieces (if you're doing the drop off), so hypothetically I suppose Brave could have collected this information.
- jonathansampson 4y agoWe did communicate our desire to exclude names from mailers; you can see an example from last month at https://twitter.com/TravelTechGuy/status/1513965348177219588 https://twitter.com/TravelTechGuy/status/1513965348177219588. Because we wish not to be exposed to any user data, our QA process ends prior to the stage where names would be printed. Once we learned names had been printed on a recent batch (a deviation from previous batches), we took prompt action to "halt and catch fire," so to speak.
- Amezarak 4y agoThanks for trying to be on stop of this. It is appreciated. Personally I think people are making a mountain out of a molehill - but I guess we such people are the demographic you signed up for. ;)