I found it incredibly amusing to sit through spec discussions of {big company's} new shiny long-term A/B success metric a few years ago. Hundreds of inputs, ML

I found it incredibly amusing to sit through spec discussions of {big company's} new shiny long-term A/B success metric a few years ago. Hundreds of inputs, ML-based modeling, etc.. all to decide if change #574843 will eventually make more money or not. CX scoring was hotly debated as a model input and was ultimately voted against. Companies don't care if you enjoy your experience, they only care if you engage and spend money. Streaming, social media, retail, gaming; they're all full of dark patterns that lead to bad experiences so the company makes an extra buck. Honestly, I'm tired of this industry.