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> It's almost like a paid version of spam. Well put. It seems they are trying to optimize for listener time. It makes sense for the free offering as listening
by orangeoxidation 4y ago
> It's almost like a paid version of spam.
Well put.
It seems they are trying to optimize for listener time. It makes sense for the free offering as listening time is advertisement time is income.
But for the paid version what they should strive for is costumer satisfaction.
Turns out that's a lot harder to measure and related, but not at all the same as listening time or 'engagement'.
Taking thrice as long and twice as many clicks to get where I want to be increases the engagement metric and my dissatisfaction.