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This is what happens when you let "the data" drive design. The data becomes an abstraction between your users and your goals, leading to a paint by numbers exer
by popcorncowboy 4y ago
This is what happens when you let "the data" drive design. The data becomes an abstraction between your users and your goals, leading to a paint by numbers exercise where the only thing that matters is getting some arbitrary metric to go up.
The results are quite predictable: numbers that go up, and UX that goes way, way down. Eventually this falls over because your model ends up in local maxima.