3 ms·
It's easy to find bad UX in the industry, and I think that the reason is that it doesn't have to be good. It's hardly ever the differentiator that makes a diffe
by golemotron 4y ago
It's easy to find bad UX in the industry, and I think that the reason is that it doesn't have to be good. It's hardly ever the differentiator that makes a difference when you choose to subscribe or not. The same could be said about the UX of Google services, etc. Capital flows to acquiring new subscribers and, grudgingly, to retaining old ones.