> Your most technically talented employees are often not your best employees nor your most valuable. They're important and expensive, but the person in ops that

> Your most technically talented employees are often not your best employees nor your most valuable. They're important and expensive, but the person in ops that gets paid a low salary but knows the ins and outs of everything and knows how to troubleshoot everything to the point that stuff is fixed is vital Sounds like that ops guy should be paid more...