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Another good thing about Amazon is that, via Prime, you also get awesome shipping. So for the cost, it is hard to beat. But, UX-wise, Amazon has a lot of issue
by erickhill 15y ago
Another good thing about Amazon is that, via Prime, you also get awesome shipping. So for the cost, it is hard to beat.
But, UX-wise, Amazon has a lot of issues.
With their streaming movies, if you leave a program half-way and come back later, you have to search for it all over again to find it and resume the program. There isn't a "recently viewed" section or any of that.
The site is also very static (pretty lame content discovery). Not nearly as compelling as the actual Amazon stores, oddly. It's as if it isn't hooked into your search history or viewing preferences. At. All. The experience is painfully mimicking the store experience, but without the typical Amazon recommendations. It's disappointing, to say the least.
- thematt 15y agoI couldn't agree more. The current experience of watching movies on Amazon is horrible. They basically bolted a substandard YouTube like player onto the existing Amazon storefront UI. It's a horrible combination for watching movies and I tend to avoid it when possible. I'll check Netflix and see if they have what I want before I ever go to Amazon.
- w33ble 15y agoI just became a paying Prime member, so I got the streaming included now. I agree, it doesn't feel like a "premium" service. Your description of bolting a crappy player to the storefront is dead on. If it wasn't included with my Prime membership, I don't know if I'd pay for access at any level. Hopefully that experience gets better, having more players in this field sure wouldn't hurt.
- Klinky 15y agoI agree that Amazon's site is pretty terrible at finding what you want or discovering new content, the player isn't too bad itself though. I especially like the pop-out feature which lets me resize the video window exactly how I want it.