7 ms·
If you can't get a fix into the backlog either the details of the bug aren't explained well enough or the fix isn't as important as you might think. I can rela
by kenjackson 4y ago
If you can't get a fix into the backlog either the details of the bug aren't explained well enough or the fix isn't as important as you might think.
I can relate to my first job out of college. I had my first triage session and I was shocked by how many bugs we wouldn't fix. I wanted to fix them all - in fact I stood up and said, "how can we not fix these, these are real bugs!" I eventually learned that the job of SW isn't engineering purity. It is to apply available resources to maximize impact for the customer (and if this is at a for-profit company, to maximize profit). I think sometimes developers can get stuck on just writing the best code possible, and forget the actual reason there is someone giving them a paycheck.
- stuartmarat 4y agoI'm not sure, there's something good from that fresh perspective: why do we have software that's that broken and why do we think this is normal? We've given up on logical systems and we deal with so much complexity that we're dealing with kind-of-biological systems where reasoning about the system is not possible anymore.