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I’ll second this from a privileged position. I own a late model Land Rover, and if I take it down to the dealer to solve something, they treat me very well and
by sircastor 4y ago
I’ll second this from a privileged position. I own a late model Land Rover, and if I take it down to the dealer to solve something, they treat me very well and put me in a very nice lounge while I wait. It’s a first class experience. I don’t think I’d get as nice attention from a non-luxury dealer though.
- dnndev 4y agoI would rather they pickup my car fix it and return it. To me that is luxury. Forcing me to go to your location and waiting on you is not convenient.
- reustle 4y agoThat is most certainly also an option, but likely a bit wasteful and much more time consuming if it’s a small issue.
- FireBeyond 4y agoI get that option from both my Lincoln dealer and my Audi dealer, even for scheduled services. And they both leave a loaner with me, not some Uber credits.
- f0xJtpvHYTVQ88B 4y agoWhat about a loaner while your car is being fixed?
- bombcar 4y agoEvery dealership I’ve ever been to has been like that. Sometimes they’re even worth using for “normal” repairs because they will sometimes bill by the book even if the actual labor time is higher.
- sammalloy 4y ago> Sometimes they’re even worth using for “normal” repairs because they will sometimes bill by the book even if the actual labor time is higher. This is exactly correct. Which is why if you aren’t sure, compare prices with your preferred mechanic first. Where I am, the best independent mechanics and shops charge more than the dealer, for various reasons.
- sokoloff 4y agoEvery shop I’ve seen uses the book times for any standard job. My experience is that independents are significantly cheaper on a like-for-like basis, are also more willing to do a workable partial or alternate repair, but have worse lounges and often no courtesy car. (So you’re getting something for the extra cost.)
- bombcar 4y agoYeah, it’s worth knowing the details - some shops will charge book time if it’s in their favor but charge clock time if the repair is a pain - and with older cars that have dents and rust and such it can often be a pain. The closer the person who does the work is to being the person who writes the bill the closer you get to clock time in my experience.
- jdironman 4y agoI am lost, what is 'book times'?
- bombcar 4y agoThe auto manufacturers put out repair guides that list how many hours of a mechanics time a repair should take. https://www.liveabout.com/the-truth-about-flat-rate-car-repairs-281987 https://www.liveabout.com/the-truth-about-flat-rate-car-repa... Many mechanics aren’t really directly employees of the shop, and often get paid based on work they get (some even have to “rent” the stall). It can be an interesting industry.
- yboris 4y agoI feel like any repair at the dealership costs at least 50% more than if you go to another establishment. Does that ring true to anyone else?
- sammalloy 4y ago> I feel like any repair at the dealership costs at least 50% more than if you go to another establishment. It’s entirely dependent on the market and region. Sometimes it is cheaper to go to the dealer depending on make and model. It also depends on where you live and the availability of mechanics and parts.
- charrondev 4y agoThere’s also certain things that are cheaper at a dealership. My father is a mechanic and still brings his truck to the dealership for oil changes because they will change the oil for literally less than his shop can buy the oil for.
- 0daystock 4y agoSounds like Stockholm Syndrome - they made an unreliable car that you need to get serviced all the time, but hey - at least there's free soda and popcorn!