The perversity is that if they do care then they're less likely to be heading anywhere, since they won't be seen as a go-getter. The problem extends to the cust

The perversity is that if they do care then they're less likely to be heading anywhere, since they won't be seen as a go-getter. The problem extends to the customers too: we all know that solid unexciting dependable quality is to be treasured, yet nothing but the pain of a dozen bad "upgrades" can conquer the lure of the shiny newness.