5 ms·

Yeah, but giving them metrics won't fix that. Even forcing them to cite the metrics in their decisions won't force a culture change. And even if you could so

Yeah, but giving them metrics won't fix that. Even forcing them to cite the metrics in their decisions won't force a culture change. And even if you could somehow convince/force them to earnestly intend to be data-driven, they'd probably still fail. In ostensibly data-driven workplaces, the decision makers pick and choose which metrics to consider, influence how those metrics are measured, determine which exceptions and extenuating circumstances to consider, etc. The end result is often just as subjective as what you started with, except now the decision makers can conveniently pretend that the result comes from an objective process rather than their personal whims. It becomes a method for disclaiming responsibility.

whatshisface 4y ago
Right, but you can't simultaneously say that pursuit of the metrics will lead the organization away from its holistic goals while also saying that managers will ignore what the metrics are telling them by interpreting them to confirm whatever they wanted to begin with. Something can't be both inert and poisonous.
- robonerd 4y ago
  I didn't say anything about metrics leading police away from the holistic goals of police. I said police are already disconnected from those goals, and introducing them to the art of justifying anything you want with data isn't going to change this. If anything, it will only lend an air of scientific authority to their wholly unscientific decision making processes.