And yet, the fact that there are ratings appears to result in higher-quality ride services than taxis. Anecdata, but in my experience rideshares (which have ra

And yet, the fact that there are ratings appears to result in higher-quality ride services than taxis. Anecdata, but in my experience rideshares (which have ratings) are cleaner, more punctual, have fewer no-shows, and let's zero incidences of refusal to carry than taxis. Obviously there are likely a number of confounders involved, but I would be surprised if ratings were not an important factor.