> I don't understand why this broken model of crowdsourcing ratings is being applied over and over again to different aspects of society. It's as if the manager

> I don't understand why this broken model of crowdsourcing ratings is being applied over and over again to different aspects of society. It's as if the managers and MBAs of the world have given up even trying to manage people and want to outsource the task to a howling mob of strangers. I think it's a manifestation of McNamara's Fallacy. Soliciting ratings is just one method of quantifying things, putting problems in terms of numbers so we can do math with those numbers and generally feel like we're being objective and scientific about the matter. It liberates people from having to get into the weeds of making subjective qualitative judgements. There are obvious problems with it; McNamara's fallacy was being willfully blind to qualitative considerations which turned out to be very important to the war. Furthermore, by picking and choosing what you want to measure, and which metrics to value or ignore, you often end up with a process that although ostensibly objective, is effectively subjective.