I’m in the UK and moved to Monzo from NatWest last year and it’s the first time in my life that banking has been an actual joy. The advantage for me is that lit

I’m in the UK and moved to Monzo from NatWest last year and it’s the first time in my life that banking has been an actual joy. The advantage for me is that literally everything I ever want to do with my money is now vastly easier. I’m sure there are potential downsides - if I trigger some opaque security process and find my account locked that’d be annoying, but that happened in the last week with both my company’s and my wife’s accounts, both with brick and mortar banks, and both were extremely painful to correct over multiple days. Having to go to a physical place with opening and closing times to talk to someone face to face is not something that I consider a positive feature of traditional banking. Nor is trying to do the same online or by telephone with any bank I’ve ever had, especially when the battery on the security single they sent me has run out. Not only is the friction of every interaction lower, this also leads me to being far more engaged with my finances which is great. If there’s a bank that provides identical services via mobile to Monzo then that’s great, but I couldn’t currently be happier (and I can integrate other accounts in the app if I happen to need them). Personally I’m amazed Apple hasn’t bought one/many of these banks, it feels so natural on mobile.