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Counterpoint: it's not clear to me why face to face interactions with banks are needed at all. Number of times I have needed a face-to-face interaction with a
by mullingitover 4y ago
Counterpoint: it's not clear to me why face to face interactions with banks are needed at all.
Number of times I have needed a face-to-face interaction with a person from my credit union in the past 20 years: 1
...and I haven't lived in a state where they have a branch for the past 17 years. Don't get me wrong, my credit union is great, but they're not really into innovation the way that fintech startups are.