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Don't ever trust your business, hobby, important services to a company without a working customer support. Mistakes do happen, and when they happen, you need so
by tut-urut-utut 4y ago
Don't ever trust your business, hobby, important services to a company without a working customer support. Mistakes do happen, and when they happen, you need someone to react quickly.
Since I moved my custom domain mail hosting out of Google, I don't have to worry anymore. I finally put my Google password in a password manager, since I don't use it that often.
Nowadays, I would recommend using Google account only for a throwaway stuff, like setting up a new Android phone, E-Mail used for spam, etc, ... for anything real, thanks but no thanks.
- napsterbr 4y agoI currently host my custom domain email at Google, and am thinking of switching for this very reason. Do you recommend any specific email providers with reliable customer service?
- tedivm 4y agoFastmail has been great since I've switched to them, and others seem to agree. I know a lot of people also like ProtonMail but I don't have much personal experience with them.
- tut-urut-utut 4y agoI went with https://mailfence.com https://mailfence.com a small Belgian provider called. I needed to contact their support only once, and they were prompt and helpful. The only shortcoming compared to Gmail is their web interface is a bit minimalistic, but fully functional and incredibly fast, also on mobile. Other mentioned Fastmail, which is also fine as a provider, but I somehow trust EU / Belgian regulations more than Australian. EDIT: Replied to the wrong post, I wanted to actually reply to the parent post.
- aojdwhsd 4y agoI've been a ProtonMail paid subscriber with a custom domain for several years. Very happy customer, wouldn't go anywhere else. I haven't needed to contact customer support often, but service was good the few times I did.