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Live chat agents can see what you are typing before pressing enter. You can’t see their typing of course.
by SnowHill9902 4y ago
Live chat agents can see what you are typing before pressing enter. You can’t see their typing of course.
- Gigachad 4y agoThis is such a violation of trust and user expectations IMO. Users have built up an expectation that the result can not be seen until you send. I understand that it likely speeds up support, but there should be some message at the start warning you of this like they have when your call is recorded.