Tim Horton's was bought by RBI, which also includes Burger King and Popeye's. They run things super lean, though quality at the restaurant is going to be mostly

Tim Horton's was bought by RBI, which also includes Burger King and Popeye's. They run things super lean, though quality at the restaurant is going to be mostly up to the franchisee. For Tim's, I got the feeling that they don't really understand the customer; business seems to be doing fine since the acquisition, though the grumbling doesn't stop.