The guy is famous for spending 16 hour days on the line for weeks at a time to pull companies through crisises. This is a far cry from the normal "he's here, h

The guy is famous for spending 16 hour days on the line for weeks at a time to pull companies through crisises. This is a far cry from the normal "he's here, he's working, he's mean, he's demanding, I don't like him" that I usually hear when people complain