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Twilio launches in Europe
- jgrahamc 15y agoThis is great, but any chance of having a UK pricing page that's in £ (you know, the local currency we use here)? http://www.twilio.com/uk/pricing http://www.twilio.com/uk/pricing
- dmor 15y agoWe're working on it, for now we have to charge in dollars and we wouldn't want to have to give you something that changes every time the currency exchange rate changes.
- swombat 15y agoJust pick a UK price that gives you some margin, and re-evaluate once every quarter. The exchange rate doesn't change that much.
- macavity23 15y agoYou could just change the $ to a £, like seemingly every other bloody company ;-)
- noobiscus 15y agoCharging in Dollars is /precisely/ something that changes every time the exchange rate moves. It also makes you look like: A - amateurs B - you don't understand or care about markets outside the US
- caseysoftware 15y agoWhen a key part of the offering is "simple pricing," having rates that are constantly shifting complicates things for customers, Sales, etc. And changing pricing up is hard. Look at what happened to Netflix on the streaming/dvd plans.
- adamt 15y agoPersonally speaking (as a UK based user of many cloud services) - I have no objection to be being priced in dollars. Amazon charges for its EU and APAC datacenters prices in dollars (http://aws.amazon.com/ec2/pricing/ http://aws.amazon.com/ec2/pricing/) And to be honest, I'd rather pay the same standard US price, rather than some inflated price where $1 suddenly equals £1. The other thing you'll need to watch in Europe is VAT (sales taxes, currently 20% in the UK). Which if you're not including in your prices, you should mark as such.
- davidw 15y agoFor values of Europe equal to: the UK, and France, Poland, Austria, Denmark, and Portugal in beta.
- stanleydrew 15y agoCan't tell whether this is snark, but I will respond as though it's not. Obtaining phone numbers in every country is a bit of a tricky legal process. If we waited until we had all of Europe lined up it would take quite awhile and that wouldn't be very "lean" of us. What if it turns out nobody wants to buy numbers in Croatia but we spent a bunch of time trying to get numbers there? In the end we will roll out incrementally as we bring on new carriers and forge new relationships in other countries in Europe.
- ulope 15y agoSadly Germany is missing from the EU beta signup page (http://www.twilio.com/eu-beta-signup http://www.twilio.com/eu-beta-signup). Do you have any timeframe when this will change?
- davidw 15y agoIt's not intended as snark. As a resident of one European country, Italy, not particularly known for its ease of doing business, dealing with what can be a fairly bureaucratic industry in the whole lot of them is Not My Idea of Fun. Launching in several and then continuing the roll out is completely sensible. If I recall correctly, even the original iPhone was rolled out country by country, or at least groups at a time, and Apple certainly has a lot more resources than a startup.
- edanm 15y agoHave you considered letting people sign up to hear news about when Twilio launches in their country? E.g., I'd love to hear when Twilio launches in Israel.
- dmor 15y agoWe don't currently have a form for all countries, but if you email help@twilio.com with your request for a country it gets tagged for the future and we will keep you posted. So please drop us a note, every request motivates us to work faster.
- rayhano 15y agoApart from a Developer Evangelist... what other roles will you be hiring for in London?
- sjtgraham 15y agowe're looking for sales people too.
- sambenson 15y agoDamn, got all excited about this until I noticed the no-SMS in the UK bit.
- smiler 15y agoIndeed, launching without SMS is really frustrating as this is what most people will be interested in
- sdfjkl 15y agoThis is one of the best "What the hell does this thing do" pages I've seen. I wish every business had one like that for their products: http://www.twilio.com/api http://www.twilio.com/api Takes about 4 seconds to explain what their service does. Wonderful.
- deleted 15y ago[deleted]
- ropiku 15y agoGreat when it will have SMS support. Since most of the people I know have unlimited SMS it opens the possibility to many services. Including "extending" Siri.
- dmor 15y agoSMS is currently in private beta, you can request access here: http://www.twilio.com/pricing http://www.twilio.com/pricing Just click the "let me know when its ready" link and enter your email address
- furyg3 15y agoGreat guys, welcome to this side of the pond! Does this mean that outbound rates to EU countries (e.g. Holland) will drop sometime soon?
- deleted 15y ago[deleted]
- marquis 15y agoQuick workaround: buy a number on Skype (or any other international service) and forward it to your Twilio number.
- gadders 15y agoDoes this mean Patio11 needs a UK salesperson for appointmentreminder.org now? :-)
- patio11 15y agoI plead terminal stupidity on this, but it actually requires code changes to AR in about ~12 places to support a new country at the moment, so I can't just flip a switch. That said, UK support should be out by the end of November.
- gadders 15y agoCool! Good luck. Let me know if you need any local advice.
- ColdAsIce 15y agoWhat is twilio?
- ottbot 15y agoGreat stuff, looking forward to meeting some Twilio folks at the Silicon Milkroundabout this Sunday.
- MarkMc 15y agoAny chance of including video chat (not just voice) in future?
- Uchikoma 15y agoJust looked the other way for a tiny moment and Europe is equalled with the UK. But perhaps from 501 Folsom St. Third Floor San Francisco California 94105 Europe looks so awfully far away, that one can only see the UK.
- dmor 15y agoTwilio is GA in the UK today, we have 5 more countries in Europe in beta today, and 11 more announced to go into beta in the coming weeks leading into the end of 2011... with the rest of Europe to open. No geography lessons, no shenanigans.
- Uchikoma 15y agoI stand by my comment. When you launch in the UK you should write "Twilio Launches in UK instead of "Twilio Launches in Europe". Same as for "Twilio Launches in Chile" instead of "Twilio Launches in America" when you launch in Chile.
- Uchikoma 15y agoI forgot the HN rule: Never say anything bad about HN darlings. Double bad: Never say anything bad about the US. Triple bad: Complain about HN.